Refund Policy
I gladly accepts returns, exchanges, and cancellations.
Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services.
- Contact me within 3 days of delivery
- Ship items back within: 14 days of delivery
- Request a cancellation within 24 hours of purchase
The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order. [email protected]
Our returns period lasts for 14 days after you receive any item. If 14 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Where items have been custom made or personalized for you, they are non-refundable unless defective.
Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.